Welcome to Pasheon. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
1. Information We Collect
- Personal Information: Name, email, phone number, shipping address, billing address, payment info
- Usage Data: IP address, device/browser details, pages visited, session duration
2. How We Use Your Information
- To process and deliver your orders
- To provide customer service and respond to your inquiries
- To send updates, promotions, and notifications
- To analyze site usage and improve performance
3. Sharing of Information
We do not sell or rent your personal data. Your data may be shared with:
- Payment gateways (e.g., Razorpay) for transaction processing
- Shipping partners for order delivery
- Legal authorities if required by law
4. Cookies and Tracking
We use cookies to maintain your session, cart state, and gather analytics. You may disable cookies in your browser, though some features may not function as intended.
5. Data Security
We implement industry-standard measures to protect your data. However, no digital system is completely secure.
6. Delivery
- Orders are processed within 24–48 hours post payment.
- Delivery time may vary based on your location and courier service.
- Tracking details will be shared via email or SMS.
7. Cancellations & Refunds
- Orders can be cancelled only before they are shipped.
- Refunds are provided for failed payments or undeliverable products.
- To request cancellation or refund, email us at pasheonofficial@gmail.com
8. Your Rights
- Access and update your personal data
- Request deletion of your data
- Opt out of promotional emails at any time
9. Children’s Privacy
Pasheon is not intended for users under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns, please email us at: pasheonofficial@gmail.com